Thursday, April 06, 2006

Pictures + Googie = Nightmare!

Okay so I should add a few more things into the equation. First of all the picture place was running about 45 minutes behind schedule. So I show up for our 12:10 appointment at 12:05. I was kind of rushing around when I got there because I still had to get Googie all dressed, and put a bow in her hair. We had plenty of time! We waited almost an hour. They finally got us in to do pictures at 1:00. Normally Googie is very good at pictures, she always has a smile on her face and loves to play with their props. Not today. She'd already had to walk around the same area for an hour. She was tired. She was hungry. She was not a happy picture person.

We got a couple of cute pictures done, and she just lost it! She was crying, she wanted me to hold her, she had to have her binki. None of which work well for taking pictures. It took me ten minutes to get her all calmed down enough to finish out the session. So we did get a couple cute poses with a smile, a couple the turned out okay, and some where she just looks grumpy.

Even though I ordered some of the cute pictures, and was very satisfied with the way they turned out, overall, I was not happy with our service. My biggest complaint was the wait time. Now granted the picture place can't predict if a child will be grumpy. But what put them behnid schedule wasn't that they had grumpy children. The appointment before us was twin girls 3 weeks old. So if I'm scheduling that appointment, I would give them twice as long as normal, with one photographer. The way they ended up doing it was giving them one appointment time slot and both photographers in with them to 'help'. So by the time it was our turn there were 6 (yes 6. I'm not exaggerating!) Mothers with kids waiting for their pictures. I mean come on! If no one else was there fine, have two photographers in there. But with so many of us waiting . . .

It was ridiculus. Then they tried to rush us through our session, which I think is part of what set Googie off, a very small part. Then they were annoyed because it took me so long to calm her down so we could finish.

So let me finish my rant with this. We got some really cute pictures out of it, but overall a very bad experience.

But what do you do?

I could have left before the session and just come back another day for the pictures. But she was already dressed up and we had already driven all the way there . . .

I could have not bought any pictures and made a huge deal over their service. But there were some really cute shots . . .

So I ended up buying a couple of sheets and leaving, with a very tired, cranky, and hungry girl. What else could I do?

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